Incident Management
Track and manage security incidents with comprehensive reporting
Recent Incidents (4)
Shoplifting Incident - Electronics
INC-001Zone C - Electronics30m agoTheft Response Protocol A
HIGHACTIVE
Investigator
Detective Smith
Source Alerts
Camera AlertMotion Detection
Monetary Impact
$450
Theft: $450
Evidence
2 files2 video
Auto-Status
1 reports sent
Affected Products/Services
Consumer Electronics Department
#theft#electronics#high-value
External Notifications
Police Department
2 tasks3 updates2 camerasUpdated 15m ago
Customer Altercation - Service Counter
INC-002Zone A - Customer Service1h agoViolence Response Protocol B
CRITICALINVESTIGATINGESC-2
Investigator
Security Chief
Source Alerts
Violence DetectionAudio Alert
Monetary Impact
No Loss
Evidence
2 files2 video
Auto-Status
2 reports sent
Affected Products/Services
Customer Service Operations
#violence#customer-service#altercation
Escalated to: Store Manager
Level 2 of 3External Notifications
Police DepartmentLegal Department
2 tasks3 updates2 camerasUpdated 30m ago
Unauthorized Access - Storage Area
INC-003Zone D - Storage Area2h agoIntrusion Response Protocol C
MEDIUMPENDING REVIEW
Investigator
Security Officer Jones
Source Alerts
Access ControlMotion Sensor
Monetary Impact
$150
Theft: $150
Evidence
2 files1 video
Auto-Status
Auto-close enabled
Affected Products/Services
Inventory Storage
#intrusion#storage#after-hours
2 tasks2 updates1 camerasUpdated 1h ago
Equipment Malfunction - Fire Safety
INC-004Zone B - Main Floor3h agoSafety Response Protocol D
HIGHRESOLVED
Investigator
Safety Inspector
Source Alerts
System AlertMaintenance Warning
Monetary Impact
$2300
Damage: $2300
Evidence
2 files
Auto-Status
1 reports sent
Affected Products/Services
Fire Safety Systems
#safety#equipment#fire-system
External Notifications
Fire Department
2 tasks4 updates0 camerasUpdated 2h ago