Escalation Configuration
Configure intelligent alert escalation workflows with advanced fallback management
Settings Navigation
Configure and manage your system settings
2
Total Rules
2
Active Rules
13
Total Fallbacks
11
Total Executions
Advanced Fallback System
Intelligent fallback management with condition-based triggers and dynamic routing
Critical Weapon Detection
ID: RULE-001•4 Tiers•Used 3 times
1
Security Team Alpha
Contact: Mike Johnson•Timeout: 30s•3 Fallbacks
Fallback Options
Backup ContactON
No Response
Contact: John Backup
Delay: 15s
Skip to TierON
Timeout
Contact:
Delay: 25s
External SystemOFF
Busy Signal
Contact:
Delay: 10s
2
Store Manager
Contact: Sarah Chen•Timeout: 45s•2 Fallbacks
Fallback Options
Backup ContactON
No Response
Contact: Assistant Manager
Delay: 20s
Parallel NotifyON
Timeout
Contact:
Delay: 35s
3
District Manager
Contact: David Wilson•Timeout: 30s•2 Fallbacks
Fallback Options
Backup ContactON
No Response
Contact: Regional Manager
Delay: 15s
External SystemON
Timeout
Contact:
Delay: 25s
4
Emergency Services
Contact: 911 Dispatch•Timeout: 15s•2 Fallbacks
Fallback Options
Backup ContactON
No Response
Contact: Fire Department
Delay: 10s
External SystemON
Busy Signal
Contact:
Delay: 5s
Triggers:
weaponviolence
Reports to:3 contacts
High-Value Theft Detection
ID: RULE-002•2 Tiers•Used 8 times
1
Loss Prevention Manager
Contact: LP Manager•Timeout: 120s•2 Fallbacks
Fallback Options
Backup ContactON
No Response
Contact: Security Guard
Delay: 60s
Parallel NotifyON
Timeout
Contact:
Delay: 90s
2
Store Manager
Contact: Store Manager•Timeout: 300s•2 Fallbacks
Fallback Options
Backup ContactON
No Response
Contact: District Manager
Delay: 180s
External SystemON
Timeout
Contact:
Delay: 250s
Triggers:
theft
Reports to:2 contacts